Please note our COIVD19 update: Our production times are still taking longer than usual. This is a difficult time for everyone and we're working hard to adapt to this new reality.
A statement from our printing company we use: "Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers. All our facilities are pushing the maximum order amount on a daily basis, and following the FIFO (first in, first out) principle as much as possible to keep the backlog from growing."
For international customers: More countries are limiting passenger flights & closing their borders - while this doesn't directly impact cargo, fewer passenger flights mean fewer transit options for shipments & longer lines at borders.
Estimated fulfillment dates (printing, sorting & packing) prior to shipping:
+All Apparel 23-35 days
+Accessories 10-20 days
+Mugs 10-20 days
+Embroidery Items (crewnecks, hats) 16-30 days
You will receive an email as soon as your items are shipped, please expect delays with shipping & delivery due to COVID19. Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.
- Will my accessories arrive with my clothing items? All non-clothing items (accessories) are made and sent separately from clothing items and typically will arrive before the clothing.
Do you ship to all countries? We do ship internationally, shipping costs vary based where you are located in your country and shipping times vary based on location.
I have a shirt idea. Great! Send it to us at: email@example.com or fill out a form on our contact page!
My item arrived damage/not as expected. No worries! We will always replace any item within 30 days of delivery if it arrives damaged or not as described at no additional cost - to make things easer, send us a photo of the item displaying the damage with your order number to: firstname.lastname@example.org.
I put the wrong address on my order! You have 36hrs after placing your order to edit items/change address before it gets sent to fulfillment for printing.